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Instructions for making edits and updates to the CCWA website



Thank you for allowing us to develop your site for you. We are happy that you are one of our customers and we assure you won’t be disappointed. We do our best to produce top notch sites with great functionality and premium designs. Before you get started manipulating your site, we highly encourage you to get familiar with this documentation file. Spending half an hour reading the manual may save a lot of your time and avoid questions.

If you have any questions that are beyond the scope of this help file, please feel free to email your questions to our tech team at

Your site is built on the WordPress platform. These useful resources cover most of the general WordPress questions you may have:

  • WordPress FAQ – Information and resources about WordPress including history, features, semantics, glossary, and information to help you determine whether or not WordPress is the blogging tool for you.
  • WordPress Lessons – Great source of knowledge for WordPress beginners
  • PHP Function References – Detailed information on WordPress PHP functions and usage examples


The site contains a number of bundled plugins. They are:

  • CityGov Utilities (required)
  • Booked
  • BuddyPress
  • CityGov Donations
  • Contact Form 7
  • Essential Grid
  • HTML5 jQuery Audio Player
  • Instagram Widget
  • Revolution Slider
  • Tribe Events Calendar
  • WP GDPR Compliance
  • WPBakery PageBuilder
  • WordPress Social Login
  • bbPress

If a new version of a bundled plugin is available, it will be included in the next theme release. You can also request it by submitting a support request.

Bundled plugins are fully functional without the activation using a registration license key. If you would like a license key to a bundled plugin, it will have to be purchased directly from the plugin creator. This will allow the plugin to receive updates automatically.

Logging In

The CCWA website is built on the WordPress platform and there is a standard interface and URL to log into it. In your case, the production login URL will be:

The interface to log in will look like the image to the right. If you have forgotten your password, just use the Lost your password? feature that is on the page. Follow the steps given in the email that will be received.


We strive to provide best tech support we can. To get assistance, please email us at We will respond as soon as possible (within 24 – 48 hours, usually faster). We are open from 9am to 7pm (EST), from Monday through Friday.

Before submitting a support request, please be sure you have checked this documentation file. Most of the issues that arise may have already been addressed within this site. Please note that support requests that address functionality beyond the default functionality provided by the platform or plugins will need to be reviewed, and if technically feasible, may incur an additional development cost.


Theme Update

IMPORTANT: Before you go ahead with the update please check theme changelog and make sure you backup your old theme folder. Download it to your computer locally using FTP. The folder you want to download is called wp-content

It is the best practice to backup both your files and database regularly and especially before making major updates.

Fonts and colors

In case fonts or color styles/schemes (accent styles), for some reason (for example after the theme update) fall back to their default settings/values, then you need to regenerate the styles and colors again. All you need to do is just click on “Save” button.


Now, let’s talk about the theme’s settings: Appearance > Theme Options. Here you will get the full control over display and functionality of the web-site.

Some groups of the settings have been described above, in the sections dedicated to the Home Page and Blog.

Here we will consider the rest of the settings.

IMPORTANT: There are global settings which affect the look and feel of the entire site. But, there are also local settings to each page which can override a global setting. Be sure you are using the correct setting for your desired outcome.

The settings of Appearance > Theme Options > Customization section affect behavior of the entire website, all of it. In other words, if you want all of your posts, pages and categories to look exactly the same, all you need to do is go through those Global options:

You can apply a different set of settings to each sub-group of the theme’s options. Their settings will override the global options settings

There’s one more important thing we’d like to mention. In the Appearance you can find Fonts & Colors section. It allows you to create custom schemes and apply custom fonts.Here you can create your own color schemes. It is based on the LESS framework. More information about it can be found here. Please be aware that creating color schemes requires a lot of server resources and at least 128MB of RAM. Anyway you can always stick with the predefined color schemes we have already created.Custom fonts can be set on the Fonts tab.Please Note! In case fonts or color styles/schemes (accent styles), for some reason (for example after the theme update) fall back to their default settings/values, then you need to regenerate the styles and colors again. All you need to do is just click on “Save” button.


In this section you can customize your theme:

All the options in this partition are divided into sections:

Body style

  • Body style – The way of the page is displayed:
    1. boxed – page body is located in the zone of limited screen width, behind which the background image is seen (set in the fields below)
    2. wide – page body occupies entire screen width (background image is not seen behind it), and contents is placed in the area of limited width by screen center.
  • Page paddings – This option adds an extra paddings above and below a page’s content.
  • Select theme skin – Allows you to select the necessary skin.
  • Color scheme – Select predefined color scheme.
  • Fill body – This option allows you to fill background of the page with solid color. You can also leave it transparent.
  • Use custom background – Whether to use video as the background.IMPORTANT: Smooth video playback requires good memory and processor power of visitors’ computers. On slower computers delays and interruptions may occur.
    • Background color – The background color for all pages of the theme (only if Body style = boxed).
    • Background predefined pattern – One of the built-in theme images filling the background as tile (repeated both vertically and horizontally). Only if Body style = boxed.
    • Background custom pattern – Here you can upload your own image filling the background as tile (repeated both vertically and horizontally). Only if Body style = boxed.
    • Background predefined image – One of the built-in theme image used as a background (not repeated). Only if Body style = boxed.
    • Background custom image – Here you can upload your own image to be used as a background (not repeated). Only if Body style = boxed.
    • Background custom image position – Here you can select the position of the uploaded image. Only if Body style = boxed.
    • Load background image – Whether to load bg images by default or only for the Boxed body style version.
  • Show video background – Whether to use video as the background.
    IMPORTANT: Smooth video playback requires good memory and processor power of visitors’ computers. On slower computers delays and interruptions may occur.

    • Youtube code for video bg – Code of the videos from Youtube that will be used as a background.
    • Local video for video bg – Select video from your site library that will be used as a background.
    • Use overlay for video bg – Enable overlay texture for the video background.

  • Top panel style – This option allows you to select one of the available headers’ styles.
  • Top panel position – Select one of the top panel’s positions.
  • Top panel color scheme – Select one of the predefined color schemes for your top panel.
  • Show Page title – Whether to show the page’s title.
  • Show Breadcrumbs – Whether to show path to the current post, page or category.
  • Breadcrumbs max nesting – The maximum of nested categories in the breadcrumbs.
  • Select main menu – Select one of the available menus.
  • Main menu attachment – Whether to attach main menu to the top of the page or let it go up & down along with the page’s content while scrolling.
  • Main menu slider – Allows you to use the slider’s background for the main menu items.
  • Submenu show animation – Animation effect for the submenu to show.
  • Submenu hide animation – Animation effect for the submenu to hide.
  • Main menu relayout – Main menu relayouts, if window’s width is less than the inserted value.
  • Main menu responsive – Responsive version will be activated, if window’s width is less than the inserted value.
  • Submenu width – Dropdown’s menu width.
  • Show user menu area – Select one of the available user menus.
    • Select user menu – Select user menu for the current page.
    • Show language selector – Whether to show or hide the language selector.
    • Show Login/Logout buttons – Shows the Login & Logout buttons.
  • TOC Position – Table of content position. Our theme allows you to create a table of content menu for single page websites. You can set TOC Fixed | Float | Hide.
    • Add “Home” into TOC – Automatically add “Home” item into table of contents – return to home page of the site. This is a recommended option for multipage websites that have single page looking landing pages.
    • Add “To Top” into TOC – Automatically add “To Top” item into table of contents – scroll to the top of the page
  • Favicon – Represents your website’s favicon (16x16px).
  • Logo image – Your main logo image.
  • Logo image (fixed header) – Logo image for the fixed header (“Fixed” menu option should be enabled).
  • Logo text – Logo text displays right next to the logo image.
  • Logo height – Main logo height (in pixels).
  • Logo top offset – Top offset for the main logo (in pixels) in the header (main menu) area.

Here you can set your slider’s type and it’s behavior.

  • Show Slider – Do you want to display a slider at the top of all pages? IMPORTANT: If you want to display the slider only on selected pages (for example, only on Homepage) – set this field to “No”, and in the settings of the page in which you want to display a slider, instead of the default “Inherit” select “Yes”.
    • Slider Display – How should the slider be displayed: Boxed | Fullwide | Fullscreen.
    • Height (in pixels) – The slider’s height.
    • Slider Engine – Choose type of the slider engine.
      • Layer Slider (Revolution)
        • Revolution Slider: Select slider – Choose the necessary slider to display.
      • Posts Slider (Swiper)
        • Posts Slider: Category to show – Here you can select the category of posts which will be used to design the slider.
        • Posts Slider: Number posts or comma separated posts list – How many recent posts from the category will be used for to design a slider (select one number) or a make a comma-separated list of ID’s of the posts you need.
        • Posts Slider: Posts order by – (string). The way to sort posts:
          • date – posts ordering by publish date
          • alpha – posts ordering alphabetically
          • views – posts ordering by views count
          • comments – posts ordering by comments number
          • author_rating – posts ordering by review’s author marks
          • users_rating – posts ordering by review’s readers marks
          • random – posts ordering is random
        • Posts Slider: Posts order – (string). The order to sort posts: asc|desc.
        • Posts Slider: Slide change interval – Set the necessary time frame for the slides to be changed (in ms).
        • Posts Slider: Pagination – Select none, dots or titles pagination style.
        • Posts Slider: Show infobox – Do you want to show post title, reviews rating and description on slides in swiper-slider.
        • Posts Slider: Show post’s category – Do you want to show post’s category on slides in swiper-slider.
        • Posts Slider: Show post’s reviews rating – Do you want to show post’s reviews rating on slides in swiper-slider.
        • Posts Slider: Show post’s description – The maximum length (number of characters) of description displayed on the information bar for each slide. If it’s 0, the description is not shown.

By default, theme provides some standard positions for sidebars (widget sets):

  • Main sidebar – Displays widgets vertically on the left or right from the main contents.
  • Footer sidebar – Displays widgets horizontally in footer of the page.
  • Services sidebar – Displays services section (Menu).
  • BuddyPress sidebar – Displays buddypress related widgets.

In this section you can add and remove additional sidebars. You will be able to configure the widgets for the newly created sidebars in the Appearance > Widgets menu.

In the settings of each category, post or page, you can assign any of the created widget sets to any of the available sidebars!

    • Custom sidebars – Here you can add any sidebar you want.
    • Show main sidebar – Select if you want to show main sidebar and select color scheme White | Light | Dark.
      • Color scheme – This option allows you to apply one of the predefined color scheme to the main sidebar.
      • Select main sidebar – Allows you to select a stack of widgets to display in the Main sidebar on the blog stream page.
    • Show outer sidebar – Whether to show (and on what side) or hide the outer sidebar.
      • Color scheme – This option allows you to apply one of the predefined color scheme to the main sidebar.
      • Show Logo – Whether to show or hide the website’s logo.
      • Show Social icons – Whether to show or hide the social icons.
      • Show Menu – Whether to show or hide the menu.Select menu
          – Specify the menu you want to display.
      • Show Widgets – Whether to dispaly or hide the widget sets.Select outer sidebar
          – Specify the necessary widget’s sidebar you want to be displayed.

By default this sidebar comes empty with no widgets in it. Feel free to set it up anyway you want. Here is an example of how your outer sidebar may look like:


  • Show footer sidebar – Enable/Disable Footer sidebar and set color scheme.
    • Color scheme – Pick the needed color scheme for the footer.
    • Select footer sidebar – Pick sidebar you want to display in the footer.
    • Footer sidebar columns – Set the number of columns you want to display in the footer.
  • Show Testimonials in footer – Enable/Disable Footer sidebar and set color scheme.
    • Color scheme – Pick the needed color scheme for the testimonials area.
    • Testimonials count – How many testimonials need to be displayed.
  • Show Twitter in footer – Whether to show or hide twitter block in the footer’s area.
    • Color scheme – Pick the needed color scheme for the twitter block.
    • Twitter count – How many tweets need to be displayed.
  • Show Google map – Do you want to display the map on every page?
    IMPORTANT: Make sure there is a valid API key in the “Google API key” field in the Appearance > Theme Options > Service tab.
    If you want to display the Google map on selected pages only(for example, only on the page “Contacts”), set this field to “No”, and in the exact page settings where you want to display a Google map, instead of the default “Inherit” select “Yes”.

    • Map height – Set the necessary map’s height.
    • Address to show on map – Paste the address to show in the center of the map. For example: 123, New Lenox Chicago, IL 60606.
    • Latitude and Longitude to show on map – Describe coordinates to show in the center of the map. If you use coordinates – address is ignored.
    • Title to show on map – Enter needed title to show on map.
    • Description to show on map – Enter the necessary description to show on map.
    • Google map initial zoom – Initial zoom of the map. Can be set from 1 to 20.
    • Google map style – The map’s style.
    • Google map marker – Here you can upload an image for the map-marker (PNG format).
  • Show Contacts in footer – Whether to show or hide contact information in footer.
    • Color scheme – Pick the needed color scheme for the contacts area.
    • Logo image for footer/for Retina – Add your logo image/retina ready image to the footer section.
    • Logo height – Set the necessary height for the logo image.
  • Show Copyright area in footer – Shows block with copyright information, footer menu and social icons.
    • Color scheme – Pick the needed color scheme for the copyright area.
    • Select footer menu – Select the footer menu (available if the “Show Copyright area in footer” option is set to “Text and menu”).
    • Footer copyright text – Copyright text that will be displayed in the footer area. In order to make the current year change automatically, just paste {Y} instead of the year.

  • Show Theme customizer – Whether to show theme customizer in the right panel.
    • Theme customizer panel demo time – Time range for the panel to show up.
  • Extended CSS animations – Additional animation effects will applied.
  • Allow CSS animations – Additional animation effects will also be applied on mobile devices.
  • Remember visitor’s settings – Allows you to save the settings that were made by the visitor.
  • Responsive Layouts – Whether to apply responsive layouts for mobile devices screens.
  • Show page preloader – This setting allows you to upload an image to act as a page preloader.
  • Text with Privacy Policy link – Specify the text for the checkbox in a default form. This text will be displayed before the Privacy Policy link. It works only for forms that are built using trx_contact_form shortcode.In order to add/custimoze the Privacy Policy link, navigate to Settings (WP Dashboard) > Privacy and specify the page that will be used as a Privacy Policy one.
  • Characters subset – This setting allows you to specify an additional Google Fonts parameters.
  • Use custom CSS/HTML/JS – This setting allows you to embed your custom code.
    • Google tags manager or Google analitics code – Paste your GTM code here. You can find it in your Google account.
    • Google remarketing code – Paste your Google remarketing code here.
    • Your custom HTML/JS code – Paste your custom html or js code here.
    • Your custom CSS code – Paste your custom styles here.

Blog and Single

This section will let you to flexibly set up the appearance and behaviour of the blog stream page and single pages.

IMPORTANT: You can override any settings of this section in the settings of the category (they will work with all posts of current category and sub-categories contained in it), as well as to set them individually for each page and the post (in Post Options section then creating / editing a post (page).

Usually when creating/editing categories and/or posts you do not need to configure each of them! It would be very tedious. It is enough to once configure the display parameters of separate pages and blog in Appearance > Theme Options – Blog and not to change the settings within categories (posts, pages) (in all fields leave the default value – “Inherit“).

And only in those categories (posts, pages) that should not look like others, you can change these settings.

Blog Stream page parameters

Below is a set of parameters that affects the display of the blog stream page:

  • Blog style – Display style of blog stream page:
    • Blog Excerpt – show large image and only a brief summary of the post (Excerpt) or the part before tag “Read more”
    • Classic (1,2,3,4 columns) -display posts located in columns as small pictures with description underneath. All pictures are cropped by the height till the same size.
    • Masonry (2,3,4 columns) – display positions arranged in columns as small pictures with description underneath. All pictures are scaled proportionally.
    • Portfolio (1, 2,3,4 columns) – displays post as pictures with different hover effects. This description shows up when you hover over the image. All pictures are cropped to the same size.
  • Article style – you can select boxed or stretch article style.
  • Dedicated location – Position of “selected” content (created with the shortcode [trx_section dedicated=”on”]) or featured image in respect to the page’s text:
    • As in the post defined – “dedicated” content or featured image is located the way it’s specified in the post settings or in the parameter align of the shortcode [trx_section], that created this “dedicated” content.
    • Above the text of the post – “dedicated” content or featured image is located above the text of the post, regardless of what is specified in the post settings.
    • To the left the text of the post – “dedicated” content or featured image is located to the left of the text of the post, regardless of what is specified in the post settings.
    • To the right the text of the post – “dedicated” content or featured image is located to the right of the text of the post, regardless of what is specified in the post settings.
    • Alternates for each post -position of “dedicated” content or featured image is selected alternately for each next post – top, left, right, etc., regardless of what is specified in the settings of the post.

    IMPORTANT: Used only if the “Blog style” is equal to “Excerpt”

  • Blog posts sorted by – (string). The way to sort posts:
    • date – posts ordering by publish date
    • alpha – posts ordering alphabetically
    • views – posts ordering by views count
    • comments – posts ordering by comments number
    • author_rating – posts ordering by review’s author marks
    • users_rating – posts ordering by review’s readers marks
    • random – posts ordering is random
  • Blog posts order – (string). The order to sort posts: asc|desc.
  • Blog posts per page – The number of posts per page (overrides the same setting from Settings – Reading).
  • Excerpt maxlength for streampage – How many characters from post excerpt will be displayed in blog streampage (only for Blog style = Excerpt). 0 – don’t trim excerpt.
Single post (page) parameters

Below is a set of parameters that affects the display of the single posts (pages):

  • Single page style – page display style:
    • Portfolio item – Used to display posts “Portfilio”. Top of the page displays Featured image of this post and the arrows indicating previous / next post in this category. Beneath the images there are the title and the post’s text, as well as other additional information – author, tags, meters, related posts, etc.
    • Single standard – Standard display of contents. Featured image or “dedicated” content is displayed above the content, to the left or right from it, depending on the corresponding setting in “Post Options”.
  • Select post icon – Pick the necessary icon to show next to the post’s title.
  • Alter thumb size (WxH) – This option allows you to select thumb size for the alternative portfolio layout.
  • Show featured image before post – Whether you need to show the image attached to the post (featured image) at the top of the post.
  • Show post title – Whether to display the header area of ​​a single post (page)
  • Show post title on links, chat, quote, status – Whether to display the header area of ​​a single post (page) on post formats “Quote”, “Link”, “Aside”, “Chat”
  • Show post info – Whether to display the info area (date, author, categories list) of ​​a single post (page)
  • Show text before “Read more” tag – Whether to display the text of the post, located before tag “Read more”
  • Show post author details – Enable/Disable “Post author” section in single post
  • Show post tags – Enable/Disable “Post tags” section in single post
  • Show related posts – Enable/Disable “Related posts” section in single post.
    • Related posts number – How many related posts will be shown on single post page.
    • Related posts columns – How many columns will be used to display related posts.
    • Related posts sorted by – (string). The way to sort posts:
      • date – posts ordering by publish date
      • alpha – posts ordering alphabetically
      • views – posts ordering by views count
      • comments – posts ordering by comments number
      • author_rating – posts ordering by review’s author marks
      • users_rating – posts ordering by review’s readers marks
      • random – posts ordering is random
    • Related posts order – (string). The order to sort posts: asc|desc.
  • Show comments – Enable/Disable “Comments” section in single post
Other parameters

  • Exclude categories – In this list, you can mark the categories that should not be displayed in a blog stream page and in the list of categories (Widget Categories). This may be, for example, some service category.
  • Blog pagination – Display type of additional portions of posts on blog stream page: standard block with page numbers, the button “View more” or “Infinite scroll” for dynamic-loading for the next batch of articles (without reloading the page).
  • Blog counters – Which counters to display on blog stream page, in the widget and a shortcode: post review counter or comments counter .
  • Post’s category announce – Which category display in announce block (over posts thumb) – original or closest parental.
  • Show post date after – How many days after the publication of the post to display the date of its publication in the usual way. Until that time, instead of the date, it will display how many minutes (hours, days) have passed since the publication.


This section is responsible for events posts behavior.

  • Show events in the blog – By turning this setting on your events will be displayed on the stream pages.


The section “Reviews” provides the settings for the reviews posts:

  • Show reviews block – Do you want to display a block with reviews rating and summary on single page and average reviews rating after post’s title in stream pages
  • Max reviews level – Maximum level for reviews marks: 5 stars, 10 stars or 100%.
  • Show rating as – You can select between text and stars rating system.
  • Reviews criteria levels – A word description of levels of evaluation for the “Reviews” (five words separated by commas).
  • Show first reviews – What reviews will be displayed first: by author or by readers. Also this type of reviews will display under post’s title.
  • Hide second reviews – Do you want to hide second reviews tab in widgets and single posts?
  • What visitors can vote – What type of visitors can vote: all or only registered.
  • Reviews criterias – Add the required number of evaluation criteria for the posts with Reviews. These criteria will be applied to all posts. You can override them in any category – the new list of criteria will apply to all posts in this category and its sub-categories.


Settings for additional processing of media content on the website: audio, video and galleries:

  • Image Dimensions – What dimensions will be used to display images on the pages: “Original” – precise dimensions of the image block are used; “Retina Ready” – the image twice bigger fits into the original block (for accurate display on Retina).
  • Quality for cropped images – This setting allows you to set the necessary quality for the cropped images.
  • Substitute standard WordPress gallery – Whether you need to replace the original WordPress gallery in the body of the post with our slider?
  • Show gallery instead featured image – Show slider with gallery instead featured image on blog streampage and in the related posts section for the gallery posts
  • Max images number in the slider – Maximum images number from gallery into slider. For example: gallery contain 50 images, but on the streampage you can see only 5 images in the slider. This setting speed up the page loading (for the page with many sliders or many images in the each slider).
  • Popup engine to zoom images – Pick the engine to display popups.
  • Substitute audio tags – Whether you need to substitute tag <audio> in the post body with special iframe (used for audio files from the server soundclouds)
  • Substitute video tags – Whether you need to substitute tag <video> in the post body with special iframe (used for audio files from the server youtube and vimeo)
  • Use Media Element script for audio and video tags – Do you want to design tags <audio> and <video> with the popular script Media Elements?


In this section, you can add any number of social networks, indicate their URL’s (URL’s of your profiles on these networks) and select icons for them. Icons of the networks you have added will be displayed in the widget “Social”. Here you can also choose the social networks, whose icons will be displayed on the page of the post for sharing in the social networks.

  • Social networks – Popular social networks URL. Only icons with filled URL are displayed in widget “Social”.
  • Show social share buttons – Whether to display the block with buttons of social networks for sharing on the post page.
    • Show share counters – this option enables share counters after social buttons.
    • Share block caption – add custom caption to share buttons block.
    • Share buttons – Share URLs of popular social networks. If URL not filled – used internal theme URLs (if exists). IMPORTANT: You can easily add your own social networks – simply copy the icon of the social network you need into the folder “/images/social”, then add a new field and enter there the URL for sharing the text in this social network.
  • Twitter API keys – In this section, you must specify a username and keys received when registering your application on
    IMPORTANT: These data is required for Twitter Widget and the output of Twitter feeds on footer of the page.
  • Login via Socials – This setting is responsible for the social login functionality. Paste the necessary HTML code or a shortcode generated by one of these plugins (depends on which one you are going to use) to enable such functionality.
    For example, you might want to try installing the Social Login 3rd party plugin. Recommendation: Please be aware that not every 3rd party plugin might be 100% compatible with our theme.

Contact info

In this section you can set the following settings:

  • Contacts in the header – String with the contacts in the top left corner.
  • Open hours in the header – String with the working hours.
  • Contact form email – E-mail to send messages using contact form and form of registration of new users. If this field is empty, use admin e-mail from WordPress settings.
  • Company address (part 1) – The first part of the address: house number and street
  • Company address (part 2) – The second part of the address: city, postal code and country
  • Phone – Comma separated phone numbers.
  • Fax – Comma separated fax numbers.
  • Contact form message – Message’s maxlength in the contact form shortcode.
  • Comments form message – Message’s maxlength in the comment form.
  • Mail function – What function you want to use for sending mail: the built-in WordPress wp_mail() or standard PHP mail() function? Attention! Some plugins may not work with one of them and you always have the ability to switch to alternative.


In this section you can set the following settings:

  • Use AJAX post views counter – What type of counter should I use to count the number of page views: AJAX is applied if your site uses content caching system (in this case extra requests to the server are being generated). If you do not use caching – this option should be disabled.
  • Frontend editor – This option allows posts’ authors edit their posts right in the frontend mode.
  • Additional filters in the admin panel – Whether to use extra filters for Post Format and Tags in admin panel when viewing the list of the blog posts.
  • Show overridden options for taxonomies – Shows an extra column with already overridden options in categories list.
  • Show overridden options for posts and pages – Shows an extra column with already overridden options in posts and pages lists.
  • Enable demo data installer – If disabled you won’t see “Import demo data” link in your admin panel. We recommend to disable it after site setup to avoid accidental data rewriting
  • Demo Data Installer Timeout – Time range for the files import procedure.
  • Enable Emailer in admin panel (menu Appearance) – Do you want to show “Emailer” item in the menu “Appearance” in the admin panel. This program allows massive email distribution by the list of arbitrary addresses or groups of addresses accumulated by shortcode [trx_emailer].
  • Debug mode – In the debug mode we are using unpacked scripts and styles, else – using minified scripts and styles (if present).
  • Google API Key – Paste the necessary Google API Key to generate a Google Map. More information on how to generate an API key properly can be found here.


Theme comes with several default widget sidebars (areas). Check the Appearance > Widgets section.

  • Main sidebar – Displays widgets vertically on the left or right from the main contents.
  • Footer sidebar – Displays widgets horizontally in footer of the page.
  • Services sidebar – Displays services section (Menu).
  • BuddyPress sidebar – Displays buddypress related widgets.

You can create an unlimited number of additional sidebars for each post, page and category in Appearance > Theme Options > Sidebars section.

Theme widgets can be set in the Appearance > Widgets section.

Here you should just populate selected sidebar with widgets and assign this sidebar to any page, post or category. Simply drag and drop selected widget to sidebar area.

To add a sidebar to page simply go to Pages > Edit page you want to modify, at the bottom of the page find Post Options > Customization > Sidebars and select a sidebar you want to associate with this page. Click on Update button in top right corner, this will save changes to the page.

Custom widgets:

  1. Citygov – Advanced Calendar: Adds a calendar for posts and events.
  2. Citygov – Advertisement block: Used to insert advertising blocks – images with links or arbitrary HTML-blocks. IMPORTANT: Be careful to use extraneous HTML-code inorder not to disrupt the design of the page.
  3. Citygov – Subcategories List: Used to show subcategories list (children of selected category)
  4. Citygov – Flickr photos: Shows photos from Flickr account.
  5. Instagram photos: Shows photos from Instagram account. IMPORTANT! You need install plugin “” before use this widget.
  6. Citygov – Most Popular & Commented Posts: Displays the most visited and most commented articles.
  7. Citygov – QRCode generator: Displays VCard 3.0 with your personal data (address, phone, email, etc.) as QR Code. Also you can display as QR Code any text (or link).
  8. Citygov – Recent Posts: Displays the most recent posts. Unlike the standard widget, it displays the post’s featured image, author’s name, comments or views number.
  9. Citygov – Recent Reviews: Displays the most recent reviews. Unlike the “Recent posts” widget, it displays only posts with reviews marks.
  10. Citygov – Recent News: Displays the most recent news in many styles.
  11. Citygov – Show Logo and Social Links: Displays icons of social networks, the parameters of which are filled on the page Appearance > Theme Options > Socials. Also site logo and short description will be displayed.
  12. Citygov – Top 10 posts: Displays the best Reviews (with the highest ratings) in the opinion of the authors and visitors.
  13. Citygov – Twitter: This widget shows the last Tweets from your Twitter-feed using the API 1.1 (entered into force in June 2013)
    For its work, this version of the widget requires creating “Twitter Application” and obtaining the appropriate codes. Due to the fact that Twitter from June 2013 switched to the new API 1.1 and discontinued support of out-of-date API 1.0, now to get information out of this social network, you must create an account on the resource Then, click the “Create a new application”, fill in the required fields and generate “Access token” and “Access token secret”. As a result, you will get four important core values to work with Twitter API 1.1:

    • Consumer key
    • Consumer secret
    • Access token
    • Access token secret

    You will need these fields to configure the widget “Citygov – Twitter” in Appearance – Widgets.

Here is an example of how the Footer sidebar may look like:

Fonts and colors

In case fonts or color styles/schemes (accent styles), for some reason (for example after the theme update) fall back to their default settings/values, then you need to regenerate the styles and colors again. All you need to do is just click on “Save” button.

Update using FTP client

1. Download the zip file emailed to you to your local machine.
2. Connect to your server using desktop client software (we recommend CyberDuck and Filezilla).
3. Change directory to /wp-content/themes.
4. Remove existing folder with old theme files.
5. Unpack theme installable files downloaded from ThemeForest and upload to themes folder.
6. Update the included plugins if you see a notification message letting you know the plugins have a new version.


Over time you will notice that plugins will also need updating. With the exception of the Modern Events Calendar, Slider Revolution, and WPBakery Page Builder plugins, they can be updated with a click of link. The plugins that cannot be auto updated are bundled with the theme and will be updated when the theme is updated.

To update a plugin:

1. Click the Plugins link in the left menu of the admin dashboard.
2. Click `update now` in the light orange box underneath the description of the plugin that needs updating.

IMPORTANT: Before performing updates, be sure to back up your site.


After successfully logging into the platform, you will be
presented with the dashboard. The dashboard is the entry
point to all of the functionality needed to make
modifications to the CCWA site.

On the left side of the dashboard is the main menu to
access all of the functionality needed to make whatever
edits are needed. Generally speaking, the most used items
will be Pages, Slider Revolution, Appearance, and Tables by


At the time of the publishing of this document, the CCWA home page is comprised of three sections plus a footer (which is common across all pages in the site).

The sections are:

Main Slider

What We Offer

Board of Directors


The editing of each of these sections are below.

The Main Slider is controlled by the Revolution Slider. The next section details how to make edits to it.

The What We Offer section and the Board of Directors sections are contained within the standard page editing options of WordPress with the WPBakery Page Builder option.

The Footer content is edited by changing the widget content to display. The footer area can contain up to 4 widgets.


Built-In Theme Slider
Built-in theme slider allows you to display Featured images from the posts of this category. You can select a category and specify the number of the posts displayed. This is a rather simple solution that can be optionally used, though we prefer using revolution slider.

When visitors come to the CCWA site, they are greeted with a near full-screen slider. Sliders are analogous to park guides to tell people where to go or what to do. The CCWA slider is managed by a WordPress plugin called Slider Revolution.

To make edits to the slides of the home page slider, follow
the steps below:

1. In the main menu of the admin dashboard, click on the
Slider Revolution menu item near the bottom of the list.

2. From the list group of sliders that you will see, select
Home Page Slider. This is the slider that users see on the
home page.

3. You will now be in the Slide Editor. Be sure that the Main
Background tab is active. Above that tab bar will be a
group of slides that makes up the slider and the option to
add a slide. Click on the slide you want to edit.

4. To change that slide’s main (background) image, click the
Media Library button next to the Main / Background
Image option. Upload or select the image you want to use
for the slide you’re editing.

5. To edit the other elements of the slider, there is a slide
editor interface on the page as well. (top right image)

6. Beneath the editor are the layers that make up the
different elements in the slide. (bottom right image)

7. To edit the elements on the slide, simply click the
element and it can be edited.

8. To add new elements to the slide, click on the Add
Layer button and select the type of element you would
like to add. Position the new element to your desired

9. When you are finished editing the slide, click the Save
button and you’re done.

10. To learn more about the Slider Revolution plugin and
all of the capabilities and features it provides, please
see more information at the following link:


Widgets are independent sections of content that can be
placed into any widgetized area provided by your theme.
Although these widgetized areas are commonly called
‘Sidebars’ and are quite often located in the left or right-
hand column, they can be also located anywhere within
your site and are entirely dependent on the current theme
as to their location. Lots of themes use these widgetized
sidebars in the footer area.
There are numerous widgets available by default which
allow you to add extra content to your site, such as Recent
Comments, Categories or Custom Menus, just to name a
few. New Widgets can also be installed via plugins and
again, depending what the plugin is used for the extra
functionality it brings to your site will vary.
The CCWA site uses widgets and sidebars to allow for the
addition of extra content. Your site has been configured to
allow multiple sidebars and enhanced widgets.


Pages are the cornerstone of the CCWA site and most
WordPress sites. The CCWA site is comprised of many
pages which have been grouped and organized in the
menu for users to access.
After clicking on the Pages menu option you’ll be shown a
list of Pages that your site contains. Among the information
displayed is the Page title, the Author, No. of Comments
and either the Date Published or the Date the Page was
Last Modified. The Pages screen will look similar to the
screen on your right.
At the top of the page you can view how many Pages in
total you have in your site, how many have been published
by yourself or how many are Published or in Draft.
When hovering your cursor over each row, a few links will
appear beneath the Page title.
• Edit – Will allow you to edit your Page. This is the same
as clicking on the Page title
• Quick Edit – Allows you to edit basic Page information
such as Title, Slug, Date plus a few other options
• Trash – Will send the Page to the Trash. Once the Trash is
emptied, the page is deleted
• View – Displays the Page. If the Page hasn’t been
published yet, this will say Preview

Next to each Page title is a checkbox. This allows you to perform an action on multiple items at once. You simply check the Pages that you would like to affect and then from the Bulk Actions dropdown select either the Edit option or the Move to Trash option and then click the Apply button. The Edit option will allow you to edit the Author, Parent, Template, whether to allow Comments or not and the Status of each of the checked items. The Move to Trash option will move the selected items to the Trash. You can also filter the pages that are displayed using the
dropdown list and the Filter button.

Your Content

Editing Your Content

To edit an existing page, simply click on the relevant Page/
Post title, when viewing your list of Pages or Posts.
Alternatively, click on the Edit link that appears beneath the
title when hovering your cursor over each row.
The screen that appears will be exactly the same as the
Add New Page/Add New Post screen, only with the existing
content displayed. When you’ve finished editing your
Page/Post, click the Update button.
The CCWA site has been enhanced and the editing is more
advanced than what WordPress provides. An example is
provided to the right at the top. Simply hover over the area
that needs editing and a green toolbox will appear. Click
the pencil to edit that particular object. An example of an
object being edited can be seen to the right.


Your WordPress driven site has a Media library from which you can add various digital items like images, videos, PDFs, and Word documents. These items can then be inserted in various areas where that type of content can be added such as Pages and specific menu options.
Using the WordPress Media Library
To visit your WordPress Media Library, expand the Media menu from the WordPress Dashboard. The Media Library page will show all of the media items you currently have in your media library.
To add a new media item to your library, click the Add New link. From here, upload a new image. Once your image has been uploaded, you’ll see it has been added to the library.
Editing Images in the WordPress Media Library
Once of the neat features of the WordPress media library is the ability to edit images. Click on an image, then click the Edit Image button. Now, you can crop, rotate, flip or scale the image.
For example, you can rescale this image and then click the Save button. Now, click the Update button.
WordPress Media Library Multi-File Uploader
If you have more than one file to upload at once, you can easily switch to the multi-file uploader. Now, just drag and drop multiple files here to be added to your WordPress Media Library.


Your site has a feature that allows for you to add alerts to the site. Alerts will be shown on the page in a red bar across the top. A type of message you can include in the alert bar, for example, would be one telling visitors that there is a freeze warning.

To add an alert, login to the admin portion of the site and do the following:

  • In the admin menu to the left, click Alerts
  • Next to the title, you’ll see a button that says Add New. Click it.
  • Give the alert a title in the Title field.
  • In the main content box, type the alert message you want to display.
  • When done, click the Publish button.

That’s it. You can log out and see the alert across the top of the website.

Agendas & Minutes

The Board Meeting Agendas & Minutes page has a table
that displays CCWA’s meetings and agendas. You will not
edit this page directly. It has what’s called a shortcode on it
that references the table from the plug-in used to manage
that data.
To add a new entry to the table, go through the following
steps to do so.
1. In the menu to the left, click on the Tables by Supsystic
menu item. And in the submenu that appears, click on
Tables. (top right image)
2. The tables available to you will appear in a list and click
on the pencil next to the table you’re intending to edit,
Board Meetings Agenda and Minutes. (bottom right
3. You’ll be taken to the table’s settings page. Do not edit
this as these settings have been set and optimized forthe CCWA site. In the tabs next to the table name, click
Editor to take you to the table’s contents (top right
4. Working with the table is similar to working with
Microsoft Excel. To add the new information, right click
on row 2 and select Insert Row Above. (bottom right
5. You’ll have an empty row to add your text. Once you’re
done adding the text and link to PDF, click on Save and
you’ve successfully added the new agenda and
meetings to the table.


The modern events calendar is an advanced WordPress calendar & booking system plugin which has been made with the concept of simplicity in use for covering most of the needs and even more! The superiority of Modern Events Calendar in comparison to any other similar plugins is not easy to count! Here are some of its most important features:

  • Covers all the features of an event calendar and booking system plugin all in one place
  • Contains many useful features all in one place which are gathered in a user-friendly UI
  • Optimized and clean core to extend and customize
  • Lots of modern predefined skins with responsive designs
  • Registration form builder
  • Payment gateway
  • Advanced filtering to create the event calendar based on category organizer etc.
  • Google map integrated
  • Compatible with most of the other third-party applications

The plugin creator has provided detail documentation which is linked below.

Setting Up Event

Setup Features



The CCWA site is equipped with the functionality to manage multiple contact forms, plus you can customize the form and the mail contents flexibly with simple markup. This functionality is powered by the Ninja Forms plugin. More information about this form can be found here. Please note, a feature of this plugin is that all form submissions are also stored on the site just in case mail delivery is impaired for any number of reasons.
Creating the Form
In your WordPress dashboard, click “Add New” under the “Forms” menu. (You can also click “Add New Form” on your “All Forms” page.)

Using a Template
When you create a new form, you will be presented with several template options. Click one to automatically apply fields (and styling!) to your form.

Building from Scratch
Adding Fields
To add your own fields without using a template, use the blue “Add Field” button in the bottom right to open the fields drawer.

Single-click or drag the fields from the drawer into the builder

When you have finished adding fields, click “Done”.

Editing Field Settings
To change the field label, label placement, force a field to be required and more simply click on the field to open its settings drawer. You may also click the blue gear icon to open the field settings drawer. This drawer is different for each field type. For a detailed breakdown of field types, see the documentation here.

Duplicating or Deleting Fields
Hover over the blue gear icon in each field to expand the duplicate and delete icons.

Preview the Form
Preview any form changes without impacting users on the front end of your site with the preview button here:

Publish the Form
Once you are ready to push your form changes live to the front end of your site, click “Publish.”

Adding the Form to your Page or Post
Method 1: “Add Form” Button
WordPress versions 5.0 and higher
With the introduction of Gutenberg, you now have the ability to add a form to your Page or Post using a Ninja Forms Block.
While editing the page or post, click the “Add Ninja Forms” button on an empty block.

When you click the “Add Ninja Forms” button, a dropdown will appear where you can select your desired form.

Once you select a form, the block will refresh, inserting it within the page/post.
WordPress versions 4.9 and lower
When you edit a Page or Post, there will be an “Add Form” button above the editor.

When you click this button, a modal will appear where you can choose your desired form from the dropdown.

Method 2: Form Shortcodes
On the Ninja Forms Dashboard, note that each of your Ninja Forms have a unique shortcode.

Within your page or post editor, you can insert the shortcode of your Ninja Form in order to embed it within your page or post.

Method 3: Append a Ninja Form
While editing your post or page, in the sidebar on the right side of the editor, there is also an option to “Append a Ninja Form”. Choose your Ninja Form from the dropdown menu to have your form appear at the end of the page or post.


The CCWA has been configured to run back ups regularly. A complete site backup is made once every week, and the database is backed up weekly in between complete site backups. The backup functionality is powered by BackupBuddy, a third-party WordPress plugin.
Setting a Backup Schedule
BackupBuddy also allows you to create schedules for when backups should be created and where they should be sent to. This feature helps to create a consistent amount of time between each backup without having to remember to login and create the backup.

To create a new scheduled backup, go to BackupBuddy > Scheduling. From here, you’ll be able to create a new scheduled backup and edit or delete any schedules previously made.

Schedule Name & Backup Profile
First you’ll want to give your schedule a name and select what type of backup should be run. The name of the schedule can be anything you’d like and is only use for your reference. You can choose to schedule a Database Only or a Complete (Full) Backup.
Backup Interval & Date/Time of Next Run
Next you’ll select how often you’d like the scheduled backup to run and when the first backup will run. For your intervals, you can choose Monthly, Twice Monthly, Weekly, Daily, Twice Daily or Hourly. Then select the day and time that you’d like the backup to run. We recommend that you select a time when the traffic on your sight is light.
Restoring from a backup

Uploading through FTP

If you chose to manually upload the backup file through FTP, follow these instructions:
1. Download the backup file & importbuddy.php: Navigate to BackupBuddy > Restore/Migrate in your dashboard and download the backup file you’d like to use for the migration and a copy of the ImportBuddy script.

Remote Backup Destination & Schedule Enabled

Last, choose if you’d like this backup sent to a remote destination and enable the schedule to run. You can select from the remote destinations you have already created or create a new one. You can also decide if the local copy of your backup is deleted after it has been successfully sent to the remote destination of your choice.

For the scheduled backup to run, you must check the Enable Schedule to Run box.

2. Decide the Directory for the Migration: Decide the FTP directory to migrate or restore the backup to that corresponds to the web URL for your site’s destination. Note: Using an empty directory is best.
For example: If you want your new site’s URL to be then your server directory MIGHT be something like this: /user/username/public_html/mybuddy/. Note: The directory structure varies host to host but often follows a similar format.
3. Upload: Once you’ve decided on the FTP directory, you will then upload the backup file (don’t rename the zip file!) and a copy of your Importbuddy file to your chosen directory via FTP.
4. Navigate to the uploaded ImportBuddy URL: Using the example directory configuration above, navigate to ImportBuddy will then walk you through the importation process.

Backup Options

BackupBuddy General Settings configure default settings for all backups. Backup Profiles may be used to override default settings.

The General Settings tab includes several sections: General, Email Notifications, Local Archive Storage Limits, Database Defaults and File and Directory Defaults.


The CCWA website has additional security enhancements provided by the Wordfence plugin. It has already been optimally configured for the site but here is more information so that you can understand its operation and purpose. The plugin is accessible from the main admin menu identified by the label Wordfence.


The Dashboard shows the overall state of your Wordfence installation. The first section indicates whether some primary features of Wordfence are enabled. If you are protected to the fullest extent, you’ll see the text “Wordfence Protection Activated” and the Firewall and Scan status circles will be at 100%. The following are indicated:

If the Wordfence Firewall is Enabled, Disabled or in Learning Mode.
If Wordfence Scheduled Scans are on or off.
If you are using the Free or Premium version of Wordfence.
If you have just installed Wordfence, the dashboard will indicate that your Firewall is in Learning Mode. In this state, the Firewall is not yet active and blocking attacks on your site. You can choose to enable the Firewall immediately but we recommend that you first read How to use Learning Mode.

Dashboard Status

The Firewall and Scan status circles on the Wordfence Dashboard indicate to what degree your site is currently protected. The level of protection depends on which features and options you enabled. If you mouse over (on desktop) or tap (on mobile), an information popover will show you what actions you should take to reach full protection. If the circles are fully gray, it means the feature is disabled.

Some features are enabled by default on all Wordfence installations. Other features are premium only and require a Premium License Key. To get more information about how to get all status circles to 100% please see:
Firewall status circles
Scan status circles
Notifications highlight actions that you need to take. Notifications that can appear here include information about plugins that need updating, or if the latest Wordfence Scan found an issue on your site that you need to investigate. If there are notifications, a bubble will appear next to the “Wordfence” link in your WordPress admin menu indicating how many notifications there are. You can dismiss these notifications by clicking the ‘X’ at the end of the line.

The notifications that can appear here are:

Updates Needed (Plugin, Theme, or Core)
Security Alerts Premium Feature *
Promotions Premium Feature *
Blog Highlights Premium Feature *
Product Updates Premium Feature *
Scan Status
* Notifications marked with a star above can only be disabled if you are using Wordfence Premium.


On the Dashboard, you can also find links to Global Options, Tools and Support. Global Options are general Wordfence options such as email configuration for where to send Wordfence alerts, which things you want to be alerted about and which types of notifications you would like to have on the Dashboard.
The Dashboard shows select statistics summarizing the most recent Firewall activity on your website.
The Firewall Summary shows the number of attacks on your site that were recently blocked. The data is organized by attack types.
Total Attacks Blocked is a graphical representation of all attacks on your site and across the Wordfence Security Network.
The Wordfence Web Application Firewall is a PHP based, application level firewall that filters out malicious requests to your site.

What it Protects Against

The Wordfence Web Application Firewall protects against a number of common web-based attacks as well as a large amount of attacks specifically targeted at WordPress and WordPress themes and plugins. It is set up to run at the beginning of WordPress’ initialization to filter any attacks before plugins or themes can run any potentially vulnerable code. Some of the more general types of attacks we protect against are:

SQL Injection Unsanitized SQL code that can compromise a database system.
Cross Site Scripting (XSS)Unsanitized HTML or JavaScript code used to hijack a user or administrator’s browser session and perform actions as the user.
Malicious File UploadUnsanitized files containing malicious code that can be uploaded to and executed by the web server.
Directory TraversalUnsanitized path names that can be used to trick the web server into serving files containing credentials or other potentially sensitive information.
Local File InclusionUnsanitized path/file names that can be used to execute potentially malicious code available to the web server’s file system.
External Entity Expansion (XXE)A “feature” of XML that can be used to trick the web server into serving files containing credentials or other potentially sensitive information.

Firewall rules
The Wordfence Web Application Firewall also has a number of rules that match known attacks, i.e. attacks commonly seen and exploited in the wild. The patterns for these attacks are specific and require minimal processing in determining if the request matches. The WAF also uses a number of generic rules that use pattern matching to determine if the request looks malicious. These are designed to prevent hackers from exploiting 0-days for known types of attacks.
Wordfence will automatically update the Firewall rules from our servers in our network operations center without you having to update Wordfence. As new threats emerge, the Firewall uses rules to protect you that are updated in real time for Premium members. Premium users receive an additional layer of protection: when we add new rules, our servers will “ping” your site to prompt Wordfence to pull down the latest rules, so you are automatically protected from attackers as new threats emerge. Free users receive the community version of the rules 30 days later.
Firewall Status
Status Circles
The Firewall status circles indicate to what degree you are currently protected. If the circles are gray, it means the Firewall is in Learning Mode or Disabled. To reach 100% on all Firewall status circles:

• Enable Rate Limiting and Advanced Blocking. This option is enabled by default. You can find it in the “Rate Limiting” section of the Wordfence Firewall Options.
• Enable all Firewall rules. All Firewall rules are enabled by default. If you have previously disabled some Firewall rules, visit the Firewall Options to re-enable them.
• Optimize the Wordfence Firewall. This improves security and performance of your Firewall.
• Enable Brute Force Protection. This feature protects your WordPress admin from unauthorized login attempts. It is enabled by default.
• Enable Premium Firewall Rules. Upgrade to Premium to get instant protection against threats the moment they are discovered.
• Enable Real-Time IP Blacklist. With the Wordfence Premium Real-Time IP Blacklist, IP addresses that are currently attacking other WordPress sites will be automatically blocked from your website, too.
• Repair the Wordfence Firewall configuration. If this message appears, you may need to fix permissions on the firewall’s files. You can also try using the link to rebuild the firewall files that appears at the top of WordPress admin pages. Learn more
Free users can reach a max of 64% (as displayed on the Dashboard) and 55% (as displayed on the Firewall page).

Firewall Mode

The Firewall can be Enabled, Disabled or in Learning mode. If your status circles are grayed out, it means the Firewall is disabled or in Learning mode.

Firewall Optimization

As soon as you have installed Wordfence on your site, the Firewall is activated. At this point the Firewall lives inside of your WordPress installation and will protect you against exploits. To make the Firewall even more efficient, we encourage you to optimize the Firewall. You will get prompted to do this via the Wordfence plugin user interface. In most cases, optimizing the Firewall involves clicking through a short configuration procedure.
The protection level shows whether the default “Basic WordPress Protection” is enabled, which can protect against many attacks, or if “Extended Protection” is enabled. To enable “extended protection” you have to go through the Firewall Optimization procedure described above. Extended Protection allows the firewall to run before WordPress even starts, protecting against additional attacks. Both protection levels are available in the free and premium version. [More about Firewall Optimization]

Whitelisted URLs and False Positives

The Firewall uses pattern-matching to identify malicious requests. Sometimes, non-malicious content in the request may accidentally match one of the rules and trigger the Firewall to block the request. This is considered a false positive. Wordfence provides a way to exclude this particular URL and parameter from the Firewall rules, so they may be whitelisted. You can create whitelisted rules automatically while the firewall is in Learning Mode, manually by an admin via the Firewall options, via a button in “Live Traffic” or via the block page, if an admin got blocked.
Visits blocked by the firewall will display “403 Forbidden” and “A potentially unsafe operation has been detected in your request to this site.” If you get this message when you are logged in as an admin, you can directly choose to whitelist any action where you are blocked. If you get the message when you are not logged in you should log in to your site. You can then either
• Locate the request that was blocked in “Live Traffic” and whitelist it from there or
• Enable Learning Mode temporarily, repeat the action that was previously blocked and then re-enable the firewall.
Background requests sent from your browser may show a message that says “Background Request Blocked” if they are blocked by the firewall. These messages are only displayed for the site’s admin, and they can be whitelisted by clicking the Whitelist button in the message, if you know that they are safe.

Disabling the Firewall

On the Firewall page on the Wordfence menu, set the Firewall Status to “Disabled” and click the Save button.
If you are having technical problems and can’t set the Firewall Status to “Disabled,” you can instead set a constant. If you have Basic WordPress Protection enabled, you can add this code to your wp-config.php file, just below the line about “WP_DEBUG”. If you have Extended Protection enabled, the code should be added in wordfence-waf.php, before the line that begins with “if”:
define(‘WFWAF_ENABLED’, false);


Aside from the Firewall rules that protect against SQL-injection, XSS and more, Wordfence also has custom features for additional blocking. Click here for more detailed technical information regarding this functionality.


A Wordfence scan examines all files on your WordPress website looking for malicious code, backdoors, shells that hackers have installed, known malicious URLs and known patterns of infections. For more detailed technical information regarding this function, click here.
Wordfence Tools include Two Factor Authentication, Whois Lookup, Password Audit, Live Traffic and Diagnostics


If you want to know more about the technical details of Wordfence, you’ll find the answers in this section.


Wordfence has its own Automatic Update function. If you enable this, new versions of Wordfence will automatically be installed on your site.

Wordfence Cloud Servers

• Maintain a pristine copy of every version of WordPress ever released and information about each file, that allows us to very quickly compare your files with the originals.
• Maintain a pristine copy of every version of every plugin and theme ever released into the WordPress theme and plugin repositories. We also maintain a massive database with information about every file, to rapidly verify your files against the originals.
• Have a list of known malware files that your installation of Wordfence uses to check if any of your files are known malware variants.
• Keep a cached copy of Google’s Safe Browsing list that is updated in real-time and used for your scans.
• Contain data about known vulnerabilities that is sent to your Wordfence plugin during scans.
• Keep a list of known dangerous IPs that is shared among Wordfence sites.
• Perform various other functions that assist with scanning your site and keeping it secure.

Servers and IP Range

Wordfence maintains our own physical servers and infrastructure in a data center in Seattle. Our servers are protected by biometric security, have redundant power, high availability network topology including peering with backbone providers on multi-gigabit connections.

Our BGP network is connected to: NTT, PCCW, Level(3), Wolfe, Spectrum, Integra, & SIX peering with cross-connects to Zayo, Frontier, Comcast, BlackRock, Integra, and Wolfe Internet.

We are connected to an enterprise class network with the best hardware and infrastructure available to deliver excellent performance and uptime to our customers.

Our public IP address range is: to
Or using a netmask you can express this as: with netmask
And in CIDR notation our address range is:


This section discloses the sources of various files used within the theme and describes their function. Use this section to gain an understanding on how the theme functions behind the scenes if considering any type of modification.


• Google fonts
• Fontello (non standard, icons set)

All non standard fonts are from Google Web Fonts and Fontello icons set.


The various Settings screens are used to configure your
WordPress site. Normally, once your WordPress site is set
up there’s no reason to change any of these settings. These
Settings options will only be touched upon very briefly. You
can find out lots more information in regards to
configuring your site within the WordPress Codex.


If you’re looking for more resources to further your WordPress knowledge the first place to check out is the website. There you’ll find technical support and new resources like plugins which are a fantastic way to add extra functionality to your site without having to modify your theme files. The Plugin Directory has over 53,000 different plugins that are available to download, for free. Furthermore, if you want to change how your site looks, have a look in the WordPress Themes Directory which is also there on the WordPress site.

If you find you need more information on a particular topic, have a search through the WordPress Codex which goes into greater detail about how WordPress works. Not only will you find information bout updating your site content but there is all sorts of other useful information that will help you with installing WordPress, troubleshooting, using plugins & themes and also theme development, for the more technically minded.

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